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Can I use Ruh Care while Traveling or Living Outside of Canada?

Continuing your therapy with Ruh Care while traveling or living outside of Canada is possible with the right preparation and consideration.

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Written by Ruh Care
Updated over 11 months ago

Ruh Care is dedicated to providing accessible, culturally responsive, and faith-sensitive mental health care, no matter where you are. Whether you're traveling or living outside of Canada, you may wonder if you can continue your therapy sessions with Ruh Care. Here’s what you need to know about using our services abroad.


General Access

You can use Ruh Care while traveling or living outside of Canada. Our platform is designed to be flexible and accessible from virtually anywhere with an internet connection.


Legal and Licensing Considerations

While Ruh Care strives to provide access to therapy services internationally, there are legal and licensing considerations to keep in mind. Therapists are licensed to practice in specific regions. While many Ruh Care therapists can provide support to clients abroad, there may be restrictions based on the therapist's licensing regulations.

Not all Ruh Care therapists can take clients globally, but we can match you with therapists who can offer services in your location and according to your preferences.


Billing and Insurance Implications

Using Ruh Care abroad may have implications for billing and insurance. Ruh Care accepts various payment methods, including MasterCard, Visa, and American Express. Ensure that your payment method is valid internationally.

Check with your insurance provider about coverage for international therapy services. Ruh Care can provide superbills and invoices that you can submit for reimbursement, but it’s important to verify what your insurance plan covers while you are outside of Canada.


Preparation Tips

To prepare for using Ruh Care abroad, follow these steps:

  • Update your contact information, including email and phone number, in your Ruh Care account.

  • Inform your therapist about your travel plans and discuss any potential changes in your therapy schedule or session format.

  • Ensure you have downloaded any necessary applications for your sessions, such as video conferencing software.

Continuing your therapy with Ruh Care while traveling or living outside of Canada is possible with the right preparation and consideration. If you have any questions or need assistance, our client care team is here to help. Contact us at 1-416-639-5993 or email [email protected] for more information.

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