We know that finding the right therapist is important. If you feel that your current therapist isn't the right fit, it's okay to ask for a change.
Intro Call
Before choosing a therapist, you usually have a free intro call. This call helps you decide if the therapist is a good match for you. During this call, you can ask questions, share your concerns, and get a sense of their style and approach. The goal is to see if you feel comfortable and understood. However, even after this call, you might feel that you need a different therapist after a few sessions. That's completely normal and part of the process of finding the right support.
How to Change Your Therapist
Contact Support: If you want to change your therapist, contact our support team. You can do this through the platform or by emailing us at [email protected]. You don't need to discuss this directly with your current therapist if you're not comfortable. Our support team is here to help you through this process and answer any questions you might have.
Request a Change: Let us know that you want to change your therapist. Please mention your current therapist's name so we can manage the transition smoothly. You don't need to give a detailed reason, but any feedback is helpful. This information helps us understand your needs better and improve our matching process.
Match with a New Therapist: We will help you find a new therapist that better suits your needs. Our team will consider your preferences and feedback to ensure a better match for your healing and wellness journey.
Why Change Therapists?
Sometimes, it takes a few sessions to realize that you need a different approach or a different connection. You might find that your current therapist's style doesn't align with what you need, or you may feel that you're not making the progress you hoped for. It's important to have a therapist you feel comfortable with and who understands your needs. Changing therapists is a part of finding the best care for you and ensuring you get the most out of your therapy sessions.
We encourage you to share your reasons for wanting a new therapist. Your feedback helps us understand what might not be working and allows us to make better matches in the future. Whether it's about the therapist's approach, communication style, or any other aspect, your input is valuable. It helps us improve our services and better support you and other clients.
Our goal is to provide the best mental health care for you. If you have any questions or need help with the process, please reach out to our support team.