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How Do I Communicate with My Child’s Therapist?

Parents can communicate with their child's therapist by requesting a seperate account on the platform.

Ruh Care avatar
Written by Ruh Care
Updated over 11 months ago

Effective communication between parents and therapists is crucial for supporting a child's mental health journey. At Ruh Care, we provide several ways for parents to stay involved and informed while respecting the confidentiality of their child's therapy sessions.


Setting Up an Account

To communicate with your child's therapist, parents can email us at [email protected] and request an account. This account will allow you to chat directly with the therapist about your child's progress and any concerns you may have.


Joining Therapy Sessions

If agreed upon by the therapist and your child, parents can join therapy sessions. This can be particularly helpful in family therapy or when addressing issues that involve family dynamics.


Confidentiality of Your Child’s Messages

While you can communicate with the therapist, it's important to note that you will not have access to your child's private messages. This policy ensures that your child has a safe and confidential space to share their thoughts and feelings with their therapist.

For more information or to request an account, please contact our client care team at 1-416-639-5993 or email us at [email protected]. We're here to support both you and your child in their therapy journey.

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