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Getting Started

Get started with Ruh Care in 3 steps.

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Written by Ruh Care
Updated over 12 months ago

Welcome to Your Ruh Care Client Portal! We will be using Ruh Care, an easy-to-use online therapy platform that allows you to connect with me and track your care while we work together.

All of your information is secure and confidential, as Ruh Care is PIPEDA and HIPAA-compliant. You can access Ruh Care from your computer or mobile device, where you can connect with me through text, voice, or video.


The Matching Process

Begin your journey by filling out our matching form or the matching form directly on the therapist's profile whom you'd like to book a session with. This form allows you to share your preferences, concerns, and goals, enabling us to find the perfect therapist match for you.

We understand the importance of finding a therapist who truly understands you and your needs, which is why we take great care in matching you with someone who aligns with your requirements.

Once you're matched with your therapist, you will be redirected to their booking page to book an intro call or your first session.


How to Get Started

  • Create a login and password: Check your email. You should see a welcome email from me with a special invitation link to join Ruh Care. Enter your email address, and you’ll be asked to set a password.

Note: If you need to reset your password, you can do so at this link at any time: https://app.ruhcare.com/users/password/forgot

  • Fill out your intake forms: After you create a profile, you’ll be asked to fill out our client intake forms. These forms are fully digital and can be completed directly from your computer or phone, so there’s no need to print these out. Your forms are sent to your therapist automatically.

  • Create your profile: Once you complete the initial intake forms, you’ll be taken to your profile. You’ll now be able to add a profile picture and start accessing the client features


Benefits

You can access your secure Ruh Care account from all of the devices that you use - your computer, tablet, and mobile device. Ruh Care provides a modern, and secure way for you to work with your therapist. Accessing our platform is entirely free.

With Ruh Care, you can:

  • Engage in secure chat and video calls with your therapist

  • Keep track of your goals

  • Easily complete all of your paperwork, intake forms, and assessments digitally

  • Schedule or modify appointments, and see any upcoming sessions we have booked

  • Upload and share documents securely, like reports and other handouts

And much more.

Bonus tip: Bookmark the link to the Ruh Care platform for easy access in the future - https://app.ruhcare.com


We Are Here for You

Our team at Ruh Care is here to support you every step of the way. If you have any questions before your appointment, feel free to message your therapist on the chat on the Ruh Care platform. Our friendly Client Care team is also here to help, and you can get in touch with them by emailing [email protected] or calling +1 416-639-5993.

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